Hearing Aids
Portland, Oregon
Portland, Oregon
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Store Policies and Other Important Information
Product Exchanges and Refunds:
All products sold can be returned to Hearing Resources within 30-days of purchase should the product be found to be unsatisfactory, to difficult to use, or not meeting the needs for which it was bought. The product can be exchanged for a product that more closely will meet the person's requirements or for a refund. Refunds will be issued within 72 hours of being received by Hearing Resources. There is a 10% restocking charge deducted on all products returned and shipping charges are never refunded. Items to qualify for an exchange or refund must be in good condition, less normal wear, and must include the original paperwork and packaging in good shape. Items that have been abused, show excessive wear, been damaged due to power surges and other forces outside of normal wear will not be refunded but will be sent to the manufacturer for their determination if the product can be repaired under warranty and then returned to the customer.
To return a product you will need to get a Return Authorization Number which will need to be printed on the outside of the shipping box. The date used to determine the cancelation cutoff date is the date the Request for a Return Authorization Number is made.
All products sold can be returned to Hearing Resources within 30-days of purchase should the product be found to be unsatisfactory, to difficult to use, or not meeting the needs for which it was bought. The product can be exchanged for a product that more closely will meet the person's requirements or for a refund. Refunds will be issued within 72 hours of being received by Hearing Resources. There is a 10% restocking charge deducted on all products returned and shipping charges are never refunded. Items to qualify for an exchange or refund must be in good condition, less normal wear, and must include the original paperwork and packaging in good shape. Items that have been abused, show excessive wear, been damaged due to power surges and other forces outside of normal wear will not be refunded but will be sent to the manufacturer for their determination if the product can be repaired under warranty and then returned to the customer.
To return a product you will need to get a Return Authorization Number which will need to be printed on the outside of the shipping box. The date used to determine the cancelation cutoff date is the date the Request for a Return Authorization Number is made.
Warranty Policies:
Hearing Resources is a retail outlet for Hearing Assistive Technology (HAT) products. We are not a repair or warranty center. All products we sell come with a manufacturer limited warranty. Different manufacturers have different warranty policies and you should contact the product manufacturer or read your owners manual on the product for exact details regarding length of warranty, warranty repair centers, etc. Hearing Resources will exchange any defective product sold by us during the first 30-days of use. If when we check the product there is found to be no defect or the problem was caused by misuse or improper installation Hearing Resources will charge you shipping to have the product returned to you. If the product is found to be defective there will be no shipping charge to send you a working product.
Hearing Resources is a retail outlet for Hearing Assistive Technology (HAT) products. We are not a repair or warranty center. All products we sell come with a manufacturer limited warranty. Different manufacturers have different warranty policies and you should contact the product manufacturer or read your owners manual on the product for exact details regarding length of warranty, warranty repair centers, etc. Hearing Resources will exchange any defective product sold by us during the first 30-days of use. If when we check the product there is found to be no defect or the problem was caused by misuse or improper installation Hearing Resources will charge you shipping to have the product returned to you. If the product is found to be defective there will be no shipping charge to send you a working product.